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4 - Troubleshooting
After Downloading a File, the File Does Not Store
on Your Disk Drive
C: If both modems are using MNP or V.42
protocol, then flow control may not be enabled.
S: Configure your software to use RTS/CTS flow
control to cause your computer to pause long
enough for the file to be stored to disk.
The Text on the Screen Is Not Legible
C: Your software settings may not match the
settings of the remote device.
S: Make sure your data bits, stop bits, and parity
settings match the settings that the other
computer is using. The two most common
settings are: 8 data bits, None parity, and 1 stop
bit (8,N,1) or 7 data bits, Even parity, and 1 stop
bit (7,E,1).
C: If the telephone line is very noisy, you may see
corrupted data on your screen.
C: Due to poor telephone line conditions, the
modem may have fallen back to a slower
communication speed. You may need to change
the baud rate setting in your software to match
this slower speed. To return the modem to the
higher speed, disconnect the link and re-
establish again.