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9. TROUBLESHOOTING 41
ENGLISH
Problems Points to check with possible solutions
Use the graphics board’s utility software to change the
input signal frequency.
Check that the USB cable is correctly connected.
Check that the PC and OS are USB compliant.
(For verification of USB support, consult the manufacturer
of each system.)
Check the PC’s BIOS setting for USB.
(For details, refer to the manual of the PC.)
Check that the USB cable is correctly connected.
Check the downstream ports by connecting the
peripherals to other downstream ports.
If the problem is solved by doing this, contact an EIZO
dealer.
Try executing the following method.
- Restarting the PC
- Connecting the PC and peripherals directly
If the problem is solved by doing this, contact an EIZO
dealer.
The power button of the APPLE keyboard does not
operate if it is connected to the EIZO USB Hub. Please
connect the keyboard directly with the PC. Refer to the
instruction of the PC for details.
17. Frequency does not
change after installing
“Monitor information
file” in the attached
utility disk on Windows
95/98/2000.
18. USB function cannot be
setup.
19. PC is hung up. / The
peripherals connected to
the downstream ports do
not operate.