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Customer service
Visit the Nortel Web site to access the complete range of services and
support that Nortel provides. Go to w
ww.nortel.com
or go to one of the
pages listed in the following sections.
Navigation
•
“Updated versions of documentation” (page 29)
•
“How to get help” (page 29)
•
“Express Routing Codes” (page 29)
•
“Additional information” (page 30)
Updated versions of documentation
You can download and print the latest versions of Nortel Ethernet Routing
Switch 2500 Series technical documentation and Release Notes directly
from the Internet at h
ttp://nortel.com/documentation.
How to get help
If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel service program, you can get help by
contacting one of the Nortel Technical Solutions Centers found at
h
ttp://www.nortel.com/callus; or visit our Technical Support site at
http://www.nortel.com/support.
Express Routing Codes
An Express Routing Code (ERC) is available for many Nortel products and
services.
When you use an ERC, your call is routed to a technical support person
who specializes in supporting that particular product or service. To locate
an ERC for any product or service, go to h
ttp://www.nortel.com/erc.
Nortel Ethernet Routing Switch 2500 Series
Documentation Roadmap
NN47215-103 01.01
27 October 2008
Copyright © 2008 Nortel Networks
.