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Media Processing Server 100 (MPS 100)
Features and Benefits
• Optimised for multi-application environments
• Open, modular design delivers smooth migration
paths to the latest technologies
• CTI-enabled for tight integration with
Nortel Networks switches
• Open systems architecture
• Fully integrated with the Nortel Networks contact
and self-service solutions
Standard Features
• One T1/E1 span or 12 analogue ports
• Player, DTMF decoder, Call Progress Detection and
half-duplex recorder per port
• CAS and R2 telephony interface capability
• Connectivity to multiple hosts concurrently
if required
• Connectivity to multiple databases if required
• PeriProducer (runtime) - GUI-based application
development environment
• PeriStudio - GUI-based prompt/speech
development facility
• PeriView - GUI-based tools for administration,
monitoring and control of application, ports
and nodes
• PeriReporter - statistical data reporting tool
Optional Features
• Additional port capacity (two T1/E1 spans or up to
24/48 analogue ports in 12-port increments
depending upon configuration)
• PeriProducer (development)
• PeriView (consolidated) - single PeriView to
monitor multiple MPS 100 servers
• Connectivity to Informix via ODBC
• Geotel connectivity
• Peri-IPML Integration Package
• Peri-ICM Integration Package
• IVR SCCS Integration Package
• IVR TAPI Integration Package
• PeriWeb—Web access to IVR applications
Telephony Features
• Digital (T1/E1) interfaces
• Analogue interfaces
• Non-blocking detection of touch tones
• Detection of precision call progress tones
• Digital signal generation for call progress and
other precision tones
• Multiple signalling protocols for digital trunks
• DNIS and CLID support
Media Processing Features
• Virtually unlimited prompt and/or
message length
• Optimised/minimum concatenation for
speech output
• Prompts/messages may be recorded in a studio,
or locally, or over the phone
• Caller message recording with random
message retrieval
• Call simulator for volume testing and
capacity planning
Connectivity Features
• Multiple LAN network interfaces (Ethernet/Fast
Ethernet, Token Ring, FDDI, ATM)
• Concurrent support for serial and LAN-based
host interfaces
• Client support for Microsoft Host Integration
Server 2000
• Client support for Microsoft SQL Server
• Optional ORB support for application connectivity
• PBX/ACD data link connectivity for
Nortel Networks Meridian, Nortel Networks DMS,
Nortel Networks Symposium interfaces, Lucent,
NEC Infolink, Aspect Application bridge and
CSTA switches
Application Processing Features
• Multiple applications per system architecture
• Dedicated “process per port” architecture for
highest degree of fault isolation
• Larger configurations by networking
multiple systems
• Local/remote prompt creation/update during
on-line operation
• Extensive tracing/monitoring/ diagnostic
functions
• Call flow verification for validation of applications
• TCP/IP network protocol for application
connectivity
• VRAM (procedural language based) transaction
processing environment