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43 Troubleshooting
Connection
problems for
wireless
devices.
Problems with the access point devices or wireless
computers.
• Consult the FAQ information of the vendors for the
access points and wireless computers.
• Check that you have the latest firmware for access
point devices.
• Check that you have the latest drivers for the
wireless computer.
Access point device may be set to “High-Speed Mode.”
• Disable the High-Speed Mode settings of access
point devices
MAC Address Filtering is enabled in the access point
device.
• Register the wireless card’s MAC address in the MAC
Address FIltering list of the access point device.
Multiple access point devices have the same SSID.
• Check the SSID of access point devices in the
surrounding area.
• Check the SSID of access point devices on the floors
above and below.
• Check for unauthorized access point devices.
PROBLEM SOLUTION(S)