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3-2 RS-232C/RS-422 Serial Interface Option
Control Panel Error Messages
About this Chapter
This chapter discusses troubleshooting error messages appearing on the printer’s control panel. Sources
of help, information and technical support are also discussed.
Control Panel Error Messages
The format of control panel error messages is:
NETx: ERROR y
where x indicates the network slot where the serial interface is installed
and
where y reflects the error number as shown below:
Example
An error message of:
NET2: ERROR3
indicates that the serial interface which is located in network slot 2 has experienced a framing error.
Obtaining Help and Information
Several sources of help and information are available, depending on the type of help you need:
Error No. Description Action Required
1 Overrrun Error Verify that all DTS, RTS and XON settings within
the SERIAL SETUP menu are configured correctly.
Check the pinout assignments of cabling between
the printer and the host.
2 Parity Error Verify that the PARITY setting within the SERIAL
SETUP menu is configured correctly.
Check the pinout assignments of cabling between
the printer and the host.
3 Framing Error Verify that the SERIAL MODE, BAUD RATE,
DATA BITS, STOP BITS and PARITY settings
within the SERIAL SETUP menu are configured
correctly.
4 Flow Control Error Verify that all DTS, RTS and XON settings within
the SERIAL SETUP menu are configured correctly.
Check the pinout assignments of cabling between
the printer and the host.