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ERROR CODES
The error codes printed both on the transmission report and the
activity report consist of
two digits
indicating the
cause
of the error.
To save space, the two-digit code without any message is printed on
the activity report.
CODE MESSAGE CAUSE OF ERROR WHAT TO DO
OK No message. Operation performed
successfully.
No action.
02 IMPOSSIBLE CONNECTION The fax machine does not detect any
dialling tone or receives an irregular signal.
Check that the fax machine is correctly
connected to the telephone line and that the
handset is not off the hook. Then try
connecting again.
03 RECEIVER DOES NOT ANSWER The correspondent is not answering or is a
fax machine.
Check that the correspondent’s number is
correct.
04 ERR. WHILE TRANSMITTING
RESEND FROM PAGE: nn
An error occurred during transmission. "nn"
= number of page on which the error was
found.
Resume transmission from the page indicated
in the report.
05 RESEND PAGES:
nn, ..... nn
The correspondent’s fax machine found
errors during reception. "nn" = number of
page on which the error was found.
Resume transmission of the pages indicated in
the report.
07 DOCUMENT TOO LONG The document to be sent is too long. The
time taken to send it exceeds the allowed
limits.
Split up the document to be sent.
08 CHECK THE DOCUMENT The optical reader cannot read the
document.
Remove the document from the ADF and
reinsert it when it tries to connect.
09 STOP PRESSED You aborted transmission. No action.
10 No message An error occurred during reception. Call the correspondent and ask him to send
you the document again.
11 No message During reception, a printing error occurred.
Reception continued in the memory but the
space left in the memory was filled before
reception was completed.
Correct the fault and wait for the document in
the memory to be printed.
13 ERRORS WHILE POLLING The correspondent did not leave any
document in the ADF and did not set up his
fax machine for polling transmission.
Call back the correspondent.
16 POWER FAILURE ON PAGE nn A power failure occurred during
transmission or reception.
Resume transmission from the page indicated
in the report.
(OK) No message The document was received but the printing
quality is unsatisfactory.
Call the correspondent.
OCC LINE BUSY The line is busy. Retry when the line is free.