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47
Operating
Instructions
pqVideo
Symptom Cause and remedial action
Reference
pages
No pictures are
displayed or the
pictures are disturbed
p Has the unit been connected properly to the other connected
devices?
P.19 to 22
p If the system is configured in such a way that the picture is also
switched when the unit to be operated is selected, has the correct
unit been selected?
<Operations and
Settings>
P.10
p Has the video signal setting been selected correctly?
<Operations and
Settings>
P.47, P.80
The picture is flipped
vertically
p Has the stand-alone (Desktop) installation setting been selected
correctly?
<Operations and
Settings>
P.49, P.81
Multiple color bands
(color bars) are
displayed
p Switch to the camera picture.
<Operations and
Settings>
P.14
The menu screen is
displayed
p Exit the camera menu.
<Operations and
Settings>
P.32 to 39
It is difficult to view
the menu screens
p Depending on the HDMI monitor you are using, you may
experience one or more of the symptoms described below.
These symptoms are especially noticeable when any of the SD
formats is used: This is normal and not indicative of any trouble.
• The resolution of the characters in the camera menu displays
changes as the background image changes.
• Depending on the edge enhancement setting established for the
monitor, white lines appear in front of the black shadows of the
camera menus.
• Depending on the edge enhancement setting established for the
monitor, the background colors may be superimposed onto the white
parts of the camera menus.
–––
No auto focusing
p Is the focus set to manual?
Auto focusing is initiated as soon as the focus is set to auto.
<Operations and
Settings>
P.14
p In some situations, it may be hard to focus at the auto setting.
In cases like this, select the manual setting, and focus manually.
<Operations and
Settings>
P.16
The subject is not
brought into focus
during zooming when
the manual setting is
used for the focus
p Was the focus adjusted at the Tele end?
First adjust the focus at the Tele end where the focusing accuracy
is higher, and then proceed with the zooming.
–––
p Under some operating conditions, it may be hard to bring
subjects into focus.
In such cases, use the focus at the auto setting.
<Operations and
Settings>
P.14
No focusing in the
night mode
p Are you shooting in visible light?
The focusing position differs between visible light conditions and
infrared conditions due to the difference in the index of refraction.
It is assumed with this unit that the infrared light has a wavelength
in the vicinity of 900 mm when the night mode is used.
Focus manually as required.
<Operations and
Settings>
P.16
Troubleshooting
(continued)