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PROBLEM
SOLVING
167
Problem Solving
Troubleshooting
If You Have Any of These Problems
Mode Symptom Cause / Action Page
During Transmission
Document doesn't
feed/multiple feeds
1. Check that your document is free of staples and paper
clips, and that it is not greasy or torn.
2. Check that your document is the right type to send through
an ADF by consulting the list on "Originals You Cannot
Send". If your document has the characteristics listed, use
the Platen instead.
3. Check that the document is loaded properly.
37
Does not stamp Check Fax Parameter No. 004 and No. 028 settings. 33, 34
Stamp too light Replace stamp or refill ink. 169
Transmission Copy
Quality
Vertical lines on the
transmitted document
Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a
problem. If copy is NG, clean the Scanning Area.
--
Transmitted document
is blank
During Reception
: Add Paper
Replenish the recording paper. --
Recording paper
misfeed
Remove the misfed paper.
(See Operating Instructions (for Copier page 58) )
--
Recording paper
doesn't advance into
machine
Make sure that there is paper in the Paper Tray(s). Follow the
instructions for loading paper.
--
Recording paper
doesn't eject after
printing
Check to see if the recording paper has misfed inside of the
machine.
--
Document auto
reduction doesn't work
Check Print Reduction settings. 67
: Add Toner
Replace the Toner Cartridge. --
: No Waste Toner
Box
Install the Waste Toner Box. --