Filter
Top Products
Notes about Documents for Scanning
• Depending on the paper type, scanning results may be poor when you scan incompatible documents, or
even documents that should be compatible.
If scanned images are skewed, paper jams occur, or double feeding occurs, try scanning again after doing
the following:
– Clean the inside of the scanner (page 51)
– Reduce the number of sheets of paper loaded on the feed tray.
– Change the orientation of documents placed in portrait orientation to landscape orientation, or vice
versa.
– In the scan settings, set "Feeding Speed" to [Slow].
*1
– Scan the documents using manual scanning.
*1
For details about configuring the scan settings, refer to the Image Capture Plus, TWAIN, or ISIS help.
Notes about Double Feed Detection
This unit uses an ultrasonic sensor to detect double feeding (where two or more sheets of a document are fed
at the same time).
• Double feeding cannot be detected with unsupported paper types.
• Even with supported types of cards, scanning them in portrait orientation may result in the detection of a
double feed. In this case, try scanning them in landscape orientation, or disable the double feed detection.
• Documents must be 70 mm (2.8 in.) or longer for double feed detection to function.
30 Operating Manual
Operation