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3. Help
21
Detailed operating instructions are on the CD-ROM.
“PC FAIL OR BUSY” L The cable or the computer power cord is not connected correctly. Check the
connections.
L The software is not running on the computer. Restart the software and try
again.
“PLEASE WAIT” L The unit is warming up. Wait for a while.
“POLLING ERROR” L The other party’s fax machine does not offer the polling function. Check with
the other party.
“REDIAL TIME OUT” L The other party’s fax machine is busy or has run out of recording paper. Try
again.
“REMOVE DOCUMENT” L The document is jammed. Remove the jammed document.
L Attempted to send or copy a document longer than 600 mm using the
automatic document feeder. Press {Stop} to remove the document. Divide
the document into two or more sheets and try again.
“RX MEMORY FULL” L The memory is full of received documents due to a lack of recording paper
or a recording paper jam. Install paper or remove the jammed paper.
L If feature #442 is set to “ALWAYS”,
– check the connection between the computer and the unit.
– check the computer is turned ON.
“SCANNER POSITION ERROR” L There is something wrong with the scanner position. Turn the power switch
OFF, then ON. If the problem cannot be solved, contact our service
personnel.
“SELF CALIBRATION” L The unit is changing the colour calibration. Wait for a while.
“TRANSMIT ERROR” L A transmission error occurred. Try again.
“TONER CARTRIDGE NOT
INSTALLED”
L The toner cartridge is not installed. Install it.
“TRAY #2 LEFT COVER
OPEN”
L The left cover of the optional input tray is open. Close it.
“WASTE TONER FULL”
b
“CHANGE SUPPLIES”
L The waste toner cartridge life is near its end. Replace the waste toner
cartridge as soon as possible.
“WASTE TONER NOT
INSTALLED”
L The waste toner cartridge is not installed. Install it.
“WASTE TONER REPLACE”
b
“CHANGE SUPPLIES”
L The waste toner cartridge life is finished. Replace the waste toner cartridge
immediately.
Display Cause & Solution
MC6020CX-PNQW1390ZA-QRG-en.book Page 21 Thursday, July 17, 2008 9:42 AM