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Introduction
Communication Assistant (CA) Server is a program to manage users and the operation of CA Client. CA Web
Manager is a web client used to control CA Server settings from any computer on the PBX’s network.
About the Quick Reference Guide
This Quick Reference Guide is designed to serve as an overview of the features, setup and installation of
CA Server and CA Web Manager.
The Quick Reference Guide is divided into the following sections:
1 Specifications
This section provides general information about the features in CA Server and CA Web Manager.
2 System Connection Diagram
This section shows how CA Server fits into your network.
3 System Requirements
This section provides the minimum and recommended system requirements for installing CA Server
on a PC.
4 Starting CA Server
This section explains how to install and uninstall CA Server, and how to start CA Web Manager.
IMPORTANT
CA Server stores personal information. In order to prevent data theft and leakage, we recommend the
following:
• Set a password-protected screensaver to activate after your computer has been idle for a set amount
of time.
• Use Windows Update to keep your system up-to-date with the latest software patches.
• Carefully manage access to the CA Server computer, and install a firewall to prevent unauthorised
access from the internet.
• Whenever possible, use SSL or other forms of secure data communication.
• Set a login password that is at least 5 characters long, and contains a combination of letters and
numbers.
• Periodically change all login passwords to prevent unauthorised access by third parties.
• Set a password as soon as possible after CA Server is installed. Ensure a password is always set; if
the password is reset for any reason, set the new password immediately.
• Make regular backups of program databases and store them securely in a different location. Record
any settings information should you need to re-install CA Server, and store it securely.
• Care should be taken when sending e-mail via program features. Specifying an incorrect e-mail
address may result in the transmission of personal information to an unauthorised party. When e-mail
settings are made, send a test e-mail to confirm the settings are correct.
• Restrict access to CA Server and CA Web Manager to designated administrators. Whenever possible,
do not install or run unnecessary programs on the computer used to run CA Server.
• When using an external authorisation server, periodically check to make sure all security certificates
are valid and up-to-date.
• When users change extensions, desks, etc., make sure that the access rights for their previous and
new extensions and computers are correct.
• When having the computer serviced, use only authorised technicians, and before servicing, password
protect or encrypt access to database files.
• When the computer used for CA Server is transferred, disposed of, or taken out of service, ensure all
sensitive data is securely erased.
Trademarks:
• Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
2 Quick Reference Guide
Introduction