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12. Help
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For assistance, please visit http://www.panasonic.com/help
12.2 Display messages
To indicate the unit’s status, one or more of the following messages will appear on the display.
Display Cause & Solution
“CALL SERVICE” L There is something wrong with the unit. Contact our service personnel.
“CHANGE DRUM” L There is something wrong with the drum unit. Replace the drum unit and the
toner cartridge.
“CHECK DOCUMENT” L The document was not fed into the unit properly. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 78)
and try again.
“CHECK DRUM” L The drum unit is not inserted properly. Re-insert it correctly (page 10).
“CHECK PICK UP” L Recording paper was not fed into the unit properly. Re-insert the recording
paper (page 76).
“COVER OPEN” L The front cover is open. Close it.
“DIRECTORY FULL” L There is no space to store new items in navigator directory. Erase
unnecessary items (page 36).
“DRUM LIFE LOW REPLACE
SOON”
L The drum life is near its end. Replace the drum unit as soon as possible.
“FAX IN MEMORY” L The unit has a document in memory. See the other displayed message
instructions to print out the document. For fax memory capacity, see page
81.
L If feature #442 is set to “ALWAYS” (page 55), check the connection between
the computer and the unit.
“KEEP COPYING” L Copying has stopped due to a lack of recording paper or a recording paper
jam. See the other displayed message instructions to continue copying.
“LOW TEMP.” L The inside of the unit is extremely cold and cannot be operated. Use the unit
in a warmer area. While the unit cannot be operated, the received
documents are temporarily stored into the memory, and will be printed out
automatically when the unit warms up.
“MEMORY FULL” L When performing memory transmission, the document being stored
exceeded the memory capacity of the unit. Send the entire document
manually.
L When making a copy, the document being stored exceeded the memory
capacity of the unit. Press {Stop} to clear the message. Divide the
document into sections.
“MODEM ERROR” L There is something wrong with the unit’s modem. Contact our service
personnel.
“NO FAX REPLY” L The other party’s fax machine is busy or has run out of recording paper. Try
again.
“OUT OF PAPER” L Recording paper is not installed or the unit has run out of paper. Install
paper (page 15).
L Recording paper is not fed into the unit properly. Re-install paper (page 15).
“PAPER JAMMED” L A recording paper jam occurred. Remove the jammed paper (page 74).
“PC FAIL OR BUSY” L The cable or the computer power cord is not connected correctly. Check the
connections (page 17, 24).
L The software is not running on the computer. Restart the software and try
again.
“PLEASE WAIT” L The unit is warming up. Wait for a while.