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All Philips monitors are designed and manufactured to high standards and deliver
high-quality performance, ease of use and ease of installation. Should you encounter
any difficulties while installing or using this product, please contact Philips directly to
benefit from your Philips F1rst Choice Warranty. This one-year service warranty
entitles you to a swap model on-site within 48 hours of your call being received within
the first year of purchase. If you have any problems with your monitor within the
second or third year of purchase, we will repair it after it has been sent to the service
provider at your expense and returned to you within five working days, free of
charge.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst
Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem quickly.
Philips type number
●
Philips serial number●
Purchase date (copy of purchase may be required)●
PC environment Processor:●
286/386/486/Pentium Pro/Internal memory❍
Operating system (Windows, DOS, OS/2, MAC)❍
Fax/Modem/Internet program?❍
Other cards installed●
Having the following information available will also help speed up the process:
Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.●
The full address to which the swap model should be delivered.●
Philips warranty applies provided the product is handled properly for its intended use.
Philips warranty will not apply if it appears during the repair process that:
- the reported failure is caused by improper handling or accidents
- the monitor is not defective and is within the specification
- the monitor has been altered or repaired by non authorised persons
If warranty claims are determined to be invalid, Philips may invoice the customer for all related repair,
verification and transportation costs.
Just a phone call away
Philips customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by
using one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you can
reach us via:
Website: http://www.philips.com
United States Guarantee
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