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Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips
customer service representative.
Common Problems
Having this problem Check these items
No Picture
(Power LED not lit)
Make sure the power cord is plugged into the power outlet and into the back
of the monitor.
First, ensure that the power button on the front of the monitor is in the OFF
position, then press it to the ON position.
No Picture
(Power LED is amber or yellow)
Make sure the computer is turned on.
Make sure the VGA cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
The Energy Saving feature may be activated
Screen says
Make sure the monitor cable is properly connected to your computer. (Also
refer to the Quick Set-Up Guide).
Check to see if the monitor cable has bent pins.
Make sure the computer is turned on.
AUTO button not working properly
The Auto Function is designed for use on standard Macintosh or IBM-
compatible PCs running Microsoft Windows.
It may not work properly if using nonstandard PC or video card.
Imaging Problems
Display position is incorrect
Press the Auto button.
Adjust the image position using the Phase/Clock of More Settings in OSD
Main Controls.
Image vibrates on the screen
Check that the VGA cable is properly connected to the graphics board or
PC.