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Your Philips F1rst Choice Warranty
standards, which apply in countries for which the product was not originally designed, manufactured,
approved and/or authorized. Therefore always check whether a product can be used in a specific
country.
● Note that products that are not originally designed, manufactured, approved and/or authorized for
usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In
these cases the Philips global warranty terms are valid.
Just a phone call away
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully
before contacting the Philips helpdesk.
To solve your problem quickly, please prepare the following details before contacting the Philips helpdesk:
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, MAC)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.
● The full address to which the faulty monitor has to be collected and the swap model should be
delivered.
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by
using one of the helpdesk telephone numbers. Click here to access the
F1rst Choice Contact Information.
Or you can reach us via:
Website: http://www.philips.com
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