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SmartManage
Within monitor control, users can click on Auto Setup to achieve optimum performance or click on
factory reset to reset the parameters of the monitor. Such choices are disabled when using DVI-D
(digit) input.
Q&A
Q1. What is the difference between SmartManage, SmartControl?
A. SmartManage is a remote management/control software for IT managers to manage monitors
across the network
SmartControl is a control panel extension, which helps users to adjust monitor performances and
settings by a software interface, instead of the hardware buttons at the front bezel of the monitors.
Q2. I change the monitor on a PC to a different one and the SmartControl becomes un-usable, what
do I do?
A. Restart your PC and see if SmartControl can work. Otherwise, you will need to remove and re-
install SmartControl to ensure proper driver is installed.
Q3. The SmartControl functions well at the beginning, but it is not workable, what can I do?
A. If the following actions were executed, the monitor driver may need to be re-installed.
● Change video graphic adapter to another one
● Update video driver
● Activities on OS, such as service pack or patch
● Run Windows Update and updated monitor and/or video driver
● Windows was booted with the monitor power off or disconnected.
To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.
If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove
SmartControl and re-install it.
Q4. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while
or a failure message shows, what happened?
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