Filter
Top Products
20 VS17.4SXAD / CM17.4SXAD
(
020-0168-00B
)
Troubleshooting
PROBLEM: Display is unclear and unstable
This procedure is for users of analog VGA.
This LCD device comes pre-adjusted with standard VGA timing. Due to
output differences among various VGA cards, you may initially experience
an unclear and unstable display when a new display mode or new VGA
card is detected. To correct the problem, follow these steps:
1 Apply the Auto-Adjust option in the OSD menu for the display to
adjust automatically to the video signal.
2 If the picture remains unstable, consider manual adjustment of the
clock and phase (in the OSD menu of the display). These adjustments
are not recommended for nontechnical users.
3 If the system still does not function properly, get help from technical
support at your system provider.
PROBLEM: No image appears on LCD screen
If no image appears on the LCD screen, follow these steps:
1
Make sure the power indicator on the display is illuminated, all
connections are secure, and the system is running on a supported
video timing mode.
2 If the power LED is not illuminated, make sure the AC power
connector is securely connected. If the AC adapter has an LED,
verify that the LED is illuminated. If it is not, contact your dealer
for assistance.
3 Turn the display off and then turn it back on.
4 Connect your system to another Planar 17.4 display, if one is available.
If the system functions properly with the alternate display but not
with the original display, and the original display’s power LED is
blinking, the output timing of the computer’s video board may be out
of the display’s synchronous range. Change to an alternate mode
(1280 x 1024, or less), or connect to an alternate video source and
repeat steps 1 and 2.
5 Ensure that the computer’s video port is enabled (DVI or VGA).
This is a function of the video board in the user computer system.
See your system’s video board documentation for instructions on
how to enable the video port.
6 If the system does not function with either display, get help from
technical support at your system provider.