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8
TROUBLE SHOOTING
HANDLING PRECAUTIONS
6. When replacing the thermal paper, do not place any objects on the open printer
cover or apply weight to it.
7. After use, be sure to turn OFF the power switch. In addition, when it is not to be
used for a long time, make certain that the plug is pulled form the outlet.
8. Always use the correct type of marker. Be careful not to use other markers as the
panel may be damaged or, in some cases, the ink may be difficult to remove.
9. To ensure all information will be printed, leave a slight margin around the edge of
the panel as indicated below.
<PLEASE CHECK THISE SIMPLE POINTS BEFORE REQUESTING SERVICE>
CONDITIONS CHECKPOINTS
∗ If no satisfactory result can be achieved even after the above, contact your dealer or PLUS
CORPORATION.
10. When moving this machine, disengage the caster locks, hold both the right and
the left sides of the main unit firmly, and avoid any sudden jolts or shocks.
When the power fails
When pressing the copy key does not
result in copying
Although the printer is functioning, nothing
is copied on the thermal paper
When characters written on the panel
cannot be erased even using an eraser
When copy is dirty
Check if the power cord is plugged into
outlet.
Check if the paper warning lamp (red) is
lit.
Check if winding direction of thermal paper
is backwards. (No copy can be is made on
the back of thermal paper)
If something is written on page 5 by
accident, wipe it off with a cloth dampened
with neutral detergent. Check if any marker
except the correct type has been used to
write on pages 1-4. Wipe off with a damp
cloth or neutral detergent.
Check for ink residue on the panel. If it is
stained, wipe off carefully with a soft damp
cloth.