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AVC MULTIMEDIA (“AVC”) makes the following limited warranty. This limited warranty extend
to the original consumer purchaser and is limited to non-commercial use of the product.
One Year Parts & Labor Warranty
AVC products purchased in the United States or Canada are warranted to be free from de-
fects in materials or workmanship for a period of one year from the date of their original retail
purchase. If the unit fails to conform to this warranty, we will service the product using new or
refurbished parts and products, at AVC’s sole discretion.
During a period of one year from the effective warranty date, AVC will provide, when needed,
service labor to repair a manufacturing defect at its designated Service Center. To obtain
warranty service in the United States or Canada, you must fi rst call our Customer Support
Center at 1-877-252-6873 or 1-855-475-9646, during the hours listed in the box below. The
determination of service will be made by AVC Customer Support. PLEASE DO NOT RETURN
YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION. New or remanufactured replace-
ments for defective parts or products will be used for repairs by AVC at its designated Service
Center for one year from the effective warranty date. Such replacement parts or products are
warranted for an additional one year from the date of repair or replacement. The Customer
will be required to ship the unit to the Service Center indicated at the time Customer Support
is contacted to make the necessary repairs. The customer is responsible for all transportation
charges to the service facility.
Packaging and Shipping Instruction
When you send the product to the AVC service facility you must use the original carton box
and packing material or an equivalent as designated by AVC.
Your Responsibility
(
1) You must retain the original sale receipt to provide proof of purchase.
(2) These warranties are effective only if the product is purchased and operated in the
United States or Canada.
(3) Warranties extend only to defects in material or workmanship, and do not extend to
any product or parts which have been lost or discarded, or damage to product or parts
caused by misuse, accident, improper operation or maintenance, or use in violation of
instructions provided with the product, or to product which has been altered or modifi ed
without authorization of AVC, or to products or parts thereof which have had the serial
number removed or changed.
Out of Warranty
In the event your product requires repair after the limited warranty period has expired,
please contact our Customer Support Center at 1-877-252-6873 or 1-855-475-9646,
or www.RCAtablets.com
Hours: Monday–Thursday: 9am–7pm, Friday: 9am–5pm, Saturday: 9am–NOON
Eastern time.
Important: You are responsible for any transportation, shipping or insurance relative to
the return of product to our Product Returns Center
.
EN - 16
Limited Warranty