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Retrieve statistics for the BlackBerry Enterprise Server or
the messaging server
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1. To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts
the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise
Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.
2. Type besuseradminclient <credentials> -stats -service and the name of the BlackBerry® Enterprise Server instance that
you want to query, or specify an input file that contains the information for multiple BlackBerry Enterprise Server instances.
Type the following parameters:
• -b <instance> or
• -email <instance>
Example: Retrieving statistics for a BlackBerry Enterprise Server instance
besuseradminclient -username admin -password password -stats -service -b server01
Example: Retrieving statistics for multiple BlackBerry Enterprise Server instances and displaying an output file
besuseradminclient -username admin -password password -stats -service -i serverfile.txt -o output.csv
Example: Retrieving statistics for the messaging server
besuseradminclient -username admin -password password -stats -service -email server01_email
Results of a statistics query for a BlackBerry Enterprise Server
If your environment uses BlackBerry® Enterprise Server for MDS Applications, columns that apply to email messaging do not
appear in the query results.
Column Description
Server Name name of the BlackBerry Enterprise Server instance
Server Status status of the BlackBerry Enterprise Server instance
SRP Status status of the BlackBerry Enterprise Server SRP information
# Users number of user accounts that exist on the BlackBerry Enterprise Server instance
Server Version version of the BlackBerry Enterprise Server
If your organization's environment uses email messaging, the following results appear for an email message query:
Administration Guide
Retrieve statistics for the BlackBerry Enterprise Server or the messaging server
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