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Fleet population utilization reports show
a variety of critical metrics using simple,
intuitive graphics for Ricoh and third-
party devices.
Gain insight regarding your fleet.
@Remote Office collects detailed device
information and presents it in a way
that is easy to interpret.
Maximize Fleet Efficiency
@Remote Office generates usage reports that are available
online. Access them at any time to see how to boost fleet
efficiency and minimize operating costs.
• Manage 100 Ricoh devices and monitor another 500 right out of the box, or
expand with @Remote Office 1000 to manage up to 1,000 Ricoh devices and
monitor up to 1,500 devices by adding memory and storage options.
• Automate certain device management services, including meter collection and
submission, critical service event submission and low toner alerts.
• Access a secure Web portal to review detailed fleet reports. Compare full-
color and black & white output for Ricoh devices, along with other metrics,
to ensure the fleet is operating at peak capacity.
• Examine print, copy and/or fax volumes from managed Ricoh devices to
identify under- or over-utilized systems, reallocate resources and find optimal
device placement.
• Track trends in energy and paper consumption on your managed Ricoh
devices over time and make better decisions about sustainability policies
with @Remote Green Reports.*
Eliminate Manual Meter Reading
@Remote Office automatically provides accurate meter
billing information with little to no user intervention.
• Collect and submit meter counts automatically on a regular schedule.
• Reduce the risk of errors and enhance the accuracy of invoices.
• Free up the time normally devoted to performing manual meter reads.
Innovative Fleet Management**
@Remote Office gives administrators unprecedented power
to improve service and enhance productivity — all while
reducing total cost of ownership.
• Notifies service providers automatically. When a Ricoh device requires service,
@Remote Office sends a message that includes detailed diagnostic information.
• Alerts administrators before potential issues develop. @Remote Office can
be configured for Ricoh devices to send warnings about low toner or critical
service events.
• Schedules and completes firmware upgrades remotely through @Remote
Office to optimize Ricoh device performance.
Secure Communication
@Remote Office is designed to maximize information and
network security.
• Meet demanding network communication security requirements with the
highly secure HTTPS standard protocol.
• Expect outstanding security and reliability. @Remote Office supports
requirements for Information Technology Security Certification, Common
Criteria ISO/IEC 15408.
• Keep the network safe without increasing the burden on IT. @Remote Office is
set up and installed by a Ricoh service provider and requires no on-site support.
*CO
2
emissions source: USEPA – Department of Energy (See Section 1605(b) Energy Policy Act of 1992). Forest consumption source:
www.conservatree.com/learn/EnviroIssues/TreeStats.shtml. For power usage, Green Reports show the amount of time a device spends
in standby mode/energy saver mode/off, tracking and trending on a month-to-month basis.
**Ability to deliver select services is in part dependent upon the service provider.
@Remote Green Reports make it easy to
visualize trends in CO
2
savings, power
usage and paper consumption for Ricoh
devices.*