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Troubleshooting
Symptom Possible solution
LED is not ON
or lit
1 Make sure that the HDMI splitter’s power adapter is plugged in.
2 Make sure that the video device or TV’s power cord is plugged in.
No video and/or
audio
1 Make sure that your DVD movie is original. HDMI includes HDCP
copy protection, which prevents playback of illegally copied
movies.
2 Make sure that the HDMI cable is not broken and is securely
connected.
3 Make sure that the audio and video formats of the content being
used (i.e., Blu-ray disc) are supported by all connected devices.
4 Make sure that your destination components (i.e., TV and A/V
receiver are set to the HDMI inputs with which the splitter’s
HDMI outputs are connected.
5 Make sure that you are using high-speed HDMI cables for
all connections. We recommend high-quality Rocket sh HDMI
cables, available at your local Best Buy or Future Shop stores in
lengths from 4 to 24 feet.
6 Unplug the HDMI splitter’s AC power adapter, then plug it back
in again.
NOTE: If using with two TVs or monitors, connect the TV with
the lowest resolution to the OUT 1 port to make sure video is
displayed on both TVs. The splitter uses the resolution, timing
information, and audio formats of the TV with the lowest
resolution for both TVs
Video has some
noise
1 Make sure that you are using high-speed HDMI cables for
all connections. We recommend high-quality Rocket sh HDMI
cables, available at your local Best Buy or Future Shop stores in
lengths from 4 to 24 feet.
2 Make sure that the TV’s video resolution supports the video
source’s output resolution.
Speci cations
HDMI version 1.4A
Video ampli er bandwidth 225 MHz / 6.75 Gbps
Single link range 480i to 1080p from source device
Vertical frequency range 25 Hz to 60 Hz
HDMI input connector HDMI Type A (1)
HDMI output connector HDMI Type A (2)
HDMI HDCP compliant Pass HDCP data between source and monitor
Power consumption 5 Watts (maximum)
Power supply 5VDC/1000 mA
Dimensions 5.19 × 3.39 × 0.98 in. (130 × 86 × 25 mm)
Shipping weight .82 lb (.372 kg)
One-year limited warranty
Visit www.rocket shproducts.com for details.
Contact Rocket sh:
For customer service call 1-800-620-2790
www.rocket shproducts.com
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Rich eld, MN 55423-3645 USA
© 2010 BBY Solutions, Inc., All Rights Reserved. ROCKETFISH is a trademark of BBY Solutions, Inc.
All other products and brand names are trademarks of their respective owners.
ENGLISH 10-0882