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Troubleshooting
User’s Manual
Symptom Chek List Solution
Is the power cord connected
properly?
Check the power cord connection and
supply.
Can you see "No Connection, Check
Signal Cable" on the screen?
If the power is on, reboot the
computer to see the initial
screen(the login screen),
which can be seen.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows 98/95) and then change the
frequency of the video card.(Refer to
the Preset Display Modes)
Check the signal cable connection.
Note: If the initial screen (the login
screen) does not appear,
contact a service center or
your dealer.
You can see this message when the
signal from the video card exceeds the
maximum resolution and frequency that
the monitor can properly handle.
Adjust the maximum resolution and
frequency applicable to the monitor.
The monitor is in PowerSave mode.
Press a key on the keyboard or move
the mouse to activate the monitor and
restore the image on the screen.
Unlock the OSD by pressing the MENU
button for at least 10 seconds.
Can you see "Sync. Out of Range"
on the screen?
There is no image on the screen.Is
the power indicator on the monitor
blinking at 1 second intervals?
Have you locked the On Screen
Display (OSD) Menu to prevent
changes?
Chek List
Note
Before calling for service, check the information in this section to see if you can solve the problem yourself.
If you do need assistance, please call the phone number on the warranty card, the phone number on
the Information section or contact your dealer.