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changing the video
card.
Has the video card been set
properly?
Set the video card by referring to the
video card manual.
There is a
message that
reads
"Unrecognized
monitor, Plug &
Play (VESA DDC)
monitor found".
Have you installed the monitor
driver?
Install the monitor driver according
to the Driver Installation Instructions.
See the video card manual to
see if the Plug & Play (VESA
DDC) function can be
supported.
Install the monitor driver according
to the Driver Installation Instructions.
Problems related to
Audio
No sound Ensure that the audio cable is firmly
connected to both the audio-in port
on your monitor and the audio-out
port on your sound card.
(Refer to Connecting the Monitor)
Check the volume level.
Sound level is too low. Check the volume level.
If the volume is still too low after
turning the control to its maximum,
check the volume control on the
computer sound card or software
program.
Check when
MagicTune™ does
not function
properly.
MagicTune™ feature is found
only on PC (VGA) with Window
OS that supports Plug and
Play.
* To check whether your PC is
available for MagicTune™ feature,
follow the
steps below (When Windows is
XP);
Control Panel -> Performance and
Maintenance -> System ->
Hardware -> Device Manager ->
Monitors -> After deleting Plug and
Play monitor, find 'Plug and Play
monitor' by searching new
Hardware.
MagicTune™ is an additional
software for the monitor. Some
graphic cards may not support your
monitor. When you have a problem
with the graphic card, visit our
website to check the compatible
graphic card list provided.
http://www.samsung.com/monitor/magictune
MagicTune™
doesn't work
properly.
Have you changed your PC or
video graphic card?
Download the latest program. The
program can be downloaded
http://www.samsung.com/monitor/magictune.
Did you install the program? Reboot the computer after installing the
program for the first time. If a copy of the
program is already installed, remove it,
reboot the computer, and then install the
program again. You need to reboot the
computer for it to operate normally after
installing or removing the program.
Visit our website and download the installation software for MagicTune™ MAC.
Check the following items if there is trouble with the monitor.
1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.
(If it does, request an a service for the main board of the computer.)
3. If you installed a new video card or if you assembled the PC, check if the installed the adapter
(video) driver and the monitor driver.