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S
OLVING
P
ROBLEMS
5.15
5
Horizontal stripes
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove
the cartridge and reinsert.
• The toner cartridge may be defective. Install a new toner
cartridge. See “Installing the Toner Cartridge” on
page 2.4.
• If the problem persists, the printer may require repair.
Contact a service representative.
Curl
If the printed paper is curl or paper does not feed into the
printer:
• Turn over the stack of paper in the input tray. Also try
rotating the paper 180° in the input tray.
Poor Image quality
The printer does not have enough memory to print a job.
Even if you select 600 dpi resolution, the printer
automatically select 300 dpi. Simplify the page layout and
remove unnecessary graphics from your job.
Problem Solution