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Chapter 5.
Troubleshooting
Q3
What is a recovery image?
A
This refers to the computer status (including operating
system, specic driver(s), software(s), etc.) which is converted
to a data image. It is required to recover your computer and
is embedded in the computer's hard disk. However, this is
not provided for storage devices where the capacity is less
than 64 GB due to the small capacity.
Q4
How can I restore a computer that does not have the
Recovery program?
A
You can restore the computer using the system recovery
function provided by Windows.
Refer to the Restore Functionality item in the Help section
for more details.
Windows 8 Related
Q1
I cannot nd the Start button on the Desktop.
A
There's no Start button in Windows 8.
You can use the Control Panel, PC-running menu(s), etc. by
activating the Charms menu.
Q2
I cannot nd the computer's Shutdown button.
A
Click the Charms menu > Settings > Power to display the
Power Options menu.
Click System Shutdown.
Q3
The App disappeared in the Start screen.
A
Click the Charms menu > Search to display all installed
Apps. Right-click over the corresponding App to select in a
Tile in the Start Screen.
Q&A