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Troubleshooting
Recover/Backup
When a problem occurs with the computer, it is possible to easily
recover the computer back to the factory default settings by using
the
Recovery
application (Recover/Backup). It is also possible
to recover the computer to a previously backed up point. Back
up important data regularly before a problem occurs with the
computer.
•
The
Recovery
application may not be provided in
models with less than 64 GB of memory. For models
with less than 64 GB of memory, recover the computer
to the factory default settings by reinstalling Windows.
•
Some functions may differ or may be unavailable,
depending on the version. The instructions provided
here are based on Recovery 6.0. Refer to the
application’s help for more information.
•
Run the
Recovery
application with administrator
privileges.
•
CD/DVD drives are not supported by the
Recovery
application.
•
Recovering the computer erases the data or
applications saved after a backup point. Therefore, back
up important data regularly before a problem occurs
with the computer.