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Q & A
Self-Test Feature
Check
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call the phone number on the
warranty card, the phone number on the Information section or contact your dealer.
Symptom Check List Solutions
No images on the
screen. I cannot
turn on the monitor.
Is the power cord connected
properly?
Check the power cord connection
and supply.
Can you see "
No Connection,
Check Signal Cable
" on the
screen?
Check the signal cable connection.
If the power is on, reboot the
computer to see the initial
screen(the login screen), which
can be seen.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000 and
then change the frequency of the
video card.
(Refer to the Preset Display Modes)
Note: If the initial screen (the login
screen) does not appear, contact a
service center or your dealer.
Can you see "
Video mode not
supported
" on the screen?
You can see this message when the
signal from the video card exceeds
the maximum resolution and
frequency that the monitor can
properly handle.
Adjust the maximum resolution and
frequency that the monitor can
properly handle.
There is no image on the
screen. Is the power indicator
on the monitor blinking at 1
second intervals?
The monitor is in PowerSaver mode.
Press a key on the keyboard or
move the mouse to activate the
monitor and restore the image on the
screen.
I cannot see the On
Screen Display.
Have you locked the
On
Screen Display (OSD)
Menu to
prevent changes?
Unlock the OSD by pressing the
MENU button for at least 5 seconds.