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There is a message
that reads
"Unrecognized
monitor, Plug &
Play (VESA DDC)
monitor found".
Have you installed the monitor
driver?
Install the monitor driver according to the
Driver Installation Instructions.
See the video card manual to
see if the Plug & Play (VESA
DDC) function can be
supported.
Install the monitor driver according to the
Driver Installation Instructions.
Check when
MagicTune™ does
not function
properly.
MagicTune™ feature is found
only on PC (VGA) with Window
OS that supports Plug and
Play.
* To check whether your PC is available for
MagicTune™ feature, follow the
steps below (When Windows is XP);
Control Panel -> Performance and
Maintenance -> System -> Hardware ->
Device Manager -> Monitors -> After
deleting Plug and Play monitor, find 'Plug
and Play monitor' by searching new
Hardware.
MagicTune™ is an additional software for
the monitor. Some graphic cards may not
support your monitor. When you have a
problem with the graphic card, visit our
website to check the compatible graphic
card list provided.
http://www.samsung.com/monitor/magictune
MagicTune™
doesn't work
properly.
Have you changed your PC or
video graphic card?
Download the latest program. The program
can be downloaded.
http://www.samsung.com/monitor/magictune
Visit the MagicTune™ website and download the installation software for MagicTune™
MAC.
Check the following items if there is trouble with the monitor.
1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.
(If it does, request an after-service for the main board of the computer.)
3. If you installed a new video card or if you assembled the PC, check if the installed the adapter
(video) driver and the monitor driver.
4. Check if the scanning ratio of the video screen is set at 56 Hz ~ 75 Hz.
(Do not exceed 60 Hz when using the maximum resolution.)
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode,
remove the Display Adapter at the "
Control Panel System Device Administrator
" and then
reboot the computer to reinstall the adapter (video) driver.
If problems repeatedly occur, contact an authorized service center.
Q & A
Question
Answer
How can I change the
frequency?
Frequency can be changed by reconfiguring the video card.
Note that video card support can vary, depending on the version
of the driver used. (Refer to the computer or the video card
manual for details.)
How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the Control Panel
Display Settings.
* Contact the video card manufacturer for details.