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User’s Manual 43
Troubleshooting
Q&A
Question Answer
How can I change the frequency?
Frequency can be changed by reconfiguring the video card.
Note that video card support can vary, depending on the
version of the driver used.
(Refer to the computer or the video card manual for details.)
How can I adjust the resolution?
Windows 95/98: Set the resolution at the Control Panel,
Display, Settings.
Windows 3.1: Change the resolution and the colors using the
VGA Utility provided by the video card.
* Contact the video card manufacturer for details.
How can I set the Power Saving
function?
Windows 95/98: Set the function at BIOS-SETUP of the
computer or the screen saver. (Refer to Windows/Computer
Manual).
Windows 3.1: Set the function using the VGA
Utility provided by the video card.
The monitor makes a sound when it is
turned on.
This is normal as some sound may be generated when the
metal case and the electromagnet, which are installed to
block any electromagnetic waves, interact with each other.
How can I clean the outer case/Picture
tube?
Disconnect the power cord and then clean the monitor with a
soft cloth, using either a cleaning solution or plain water.
Do not leave any remains of the detergent nor scratch the
case. Do not allow any water to go inside the monitor.
Question Answer
There is no Highlight Zone although I
turned the Highlight Zone on.
Check to see if the Contrast value of the Highlight Zone is 0
or if you changed the mode without closing the program.
The Position, Size and the Zoom
functions of the Highlight Zone do not
work.
Check if the Highlight Zone Full Screen function has been
used and not released. If it is on, those three functions will
not work.
Note: If this problem keeps happening, reinstall the program.
If you cannot solve this problem, contact the service center.