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Introduction
The Samsung SUR40 for Microsoft
®
Surface
®
(“SUR40”) unit enables people to communicate,
collaborate and connect by easily interacting with digital content using touch and physical
objects. SUR40 is designed in a revolutionary horizontal table-like form that enables people to
interact with the display from any point around the device, and can also be mounted vertically or
on a tilt. The device can be customized by designing an external enclosure or kiosk that
cohesively integrates the unit into your environment and at the same time entices people to
interact with it. The custom enclosure should be designed allowing the device to be embedded
while maintaining complete access for service. If you choose to customize the exterior of the
unit with a custom enclosure, this document provides important guidelines to follow during the
design process.
Scope
This document is intended to provide guidelines that will allow you to create a customized
experience for your specific venue.
Specific criteria for enclosures
When you design a custom enclosure, you must consider a number of specific criteria. Note:
Embedding a SUR40 device into an “enclosure” must not cause the device to operate outside of
its’ designed specifications. Additionally, the enclosure must not obstruct an authorized service
technician from providing on-site service to that unit. Unless otherwise negotiated, doing so
may void the warranty or increase service costs.
Details of limitations include the following:
1. Do not modify the physical components of the unit. You should not modify device in any way
including, but not limited to, the external housing or top border, power cords, or any internal
components. The device is certified and compliant per international regulatory agencies.
Modification may void the certification and the warranty.
2. The unit must be accessible by a technician. Access to service the device has been
provided by an access panel attached to the back of the device. Please note one exception;
it is permissible to obstruct the device access panel only when attached to a VESA
approved mount. This would not require difficult disassembly.
3. No more than two people should be required to remove the unit from an enclosure. If more
than two people are needed, the enclosure must allow easy access or removal by
mechanical means, such as hydraulic cylinder jacks or removable panels.
4. The device serial number is located on the access panel. Please ensure it is accessible and
readable.
5. Please read the warranty; any custom enclosures that violate the warranty may void the
warranty.