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Check List
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call the phone number on the
Information section or contact your dealer.
Symptom Check List Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord connected
properly?
Check the power cord connection
and supply.
Can you see
"Check Signal Cable"
on the screen?
(Connected using the D-sub
cable)
Check the signal cable
connection.
If the power is on, reboot the
computer to see the initial screen
(the login screen), which can be
seen.
If the initial screen (the login
screen) appears, boot the
computer in the applicable mode
(the safe mode for Windows
ME/XP/2000) and then change
the frequency of the video card.
(Refer to the Preset Timing
Modes)
Note: If the initial screen (the login
screen) does not appear, contact
the Service Center or your dealer.
Can you see
"Not Optimum
Mode","Recommended Mode
1440 x 900 60Hz"
on the screen?
You can see this message when
the signal from the video card
exceeds the maximum resolution
and frequency that the monitor
can handle properly.
Adjust the maximum resolution
and frequency that the monitor
can handle properly.
If the display exceeds SXGA or 60
Hz, a
"Not Optimum Mode",
"Recommended Mode 1440 X
900 60 Hz"
message is displayed.
If the display exceeds 85 Hz, the
display will work properly but the