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4. If you have been printing many labels, the printer may have overheated.
Normal operation will resume after the printer has cooled sufficiently.
Self-test label will not print
1. If printing in the direct thermal mode, confirm that you have loaded di-
rect thermal media.
2. Disconnect the cable between the printer and the host computer. Reset
the printer as described on page 10. Then try to print a self-test label
again.
Labels will not feed
1. Confirm that the print media is loaded correctly.
2. Reset the printer as described on page 10. Confirm that the printer LED
indicator glows green. Press the FEED button.
3. If the printer still does not feed, disconnect the communications cable
and repeat step 2. If the printer feeds with the cable disconnected, sus-
pect a problem with the host computer or cable.
Host stops responding or displays “printer not ready” message
1. Review your software setup, following the instructions provided with
the software.
2. Confirm that the host-to-printer communication cable is connected and
undamaged. If using the serial port, confirm that you are using a null
modem cable or adapter.
3. If using the serial port, confirm that the host and printer are both using
the same serial port parameters. The self-test label shows the current
printer serial port parameters.
4. If using a communications switch between the host and printer, remove
the switch and connect the printer directly to the host.
5. Reset the printer as described on page 10, reset the host computer and
software, and try printing again.
CX200 User's Guide
PN 9001050 Rev. A Page 13