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Troubleshooting , continued
Common Troubleshooting Issues
The modem does not register an Ethernet
connection.
Even new computers do not always have
Ethernet capabilities. Be sure to verify that
your computer has a 10BaseT or 100BaseT
Ethernet card and that the Ethernet driver
software isproperly installed. If you purchase
and install an Ethernet card, follow the
installation instructions very carefully.
The modem does not register a cable
connection.
• The modem works with a standard, 75-ohm,
RF coaxial cable. If you are using a different
cable, your cable modem will not function
properly. Contact your cable service
provider to determine whether you are
using the correct cable.
• Verify that you have followed the
procedure for Renewing the IP address
for Windows 95/98 on page 50 earlier in
this guide.
• Your NIC card or USB interface may be
malfunctioning. Refer to the trouble-
shooting information in the NIC or
USB documentation.
ENGLISH