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Hawk 2 (Wide bus) Family Install Guide, Rev. C
Shipping: When transporting or shipping a drive, a
Seagate approved container must be used. Keep your
original box. They are easily identified by the Seagate
Approved Package label. Shipping a drive in a non-
approved container voids the drive warranty.
Seagate repair centers may refuse receipt of compo-
nents improperly packaged or obviously damaged in
transit. Contact your Authorized Seagate Distributor to
purchase additional boxes. Seagate recommends ship-
ping by an air-ride carrier experienced in handling
computer equipment.
Product repair and return information
Seagate customer service centers are the only facilities
authorized to service Seagate drives. Seagate does
not sanction any third-party repair facilities. Any unau-
thorized repair or tampering with the factory-seal voids
the warranty.
Warranty: Contact your Seagate Authorized Distribu-
tor, Dealer or other purchase source for warranty
information.
• Place drive on a flat, static dissipative surface and
handle with extreme care. Always follow all EOS/
ESD precautions to avoid damage to the electrical
assemblies.
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