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76 Cheetah T10 SAS Product Manual, Rev. A
Africa/Middle East support services
For presales and technical support in Africa and the Middle East, dial our presales and technical support call
center at +1-405-324-4714 from 8:00
A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Mon-
day through Friday. The presales and technical support call center is located in Oklahoma City, USA.
For warranty service in Africa and the Middle East, dial our European CSO warranty center at +31-20-316-
7222 from 8:30
A.M. to 5:00 P.M. (Central Europe time) Monday through Friday, or send a FAX to +31-20-653-
3513. The CSO warranty center is located in Amsterdam, The Netherlands.
Asia/Pacific support services
For Asia/Pacific presales and technical support, dial the toll-free number for your specific location. The Asia/
Pacific toll-free numbers are available from 6:00
A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East-
ern time) Monday through Friday, except as noted. If your location is not listed here, direct dial one of our tech-
nical support locations.
Warranty service is available from 9:00 A.M. to 5:00 P.M., Monday through Friday. Warranty service for Australia
is available from 10:00
A.M. to 7:00 P.M., April through October, and from 11:00 A.M. to 8:00 P.M. November
through March (Australian Eastern time) Monday through Friday.
Seagate Service Centers
Call center Toll-free Direct dial FAX
Australia 1800-14-7201 — —
China (Mandarin)
1, 4
800-810-9668 +86-10-6225-5336 —
Hong Kong 800-90-0474 — —
Hong Kong (Cantonese)
1, 4
001-800-0830-1730 — —
India
2, 4
1-800-180-1104 — —
Indonesia 001-803-1-003-2165 — —
Japan
3, 4
0034 800 400 554 — —
Korea
3, 4
007 98 8521 7635 — —
Malaysia 1-800-80-2335 — —
New Zealand 0800-443988 — —
Singapore 800-1101-150 — +65-6488-7525
Taiwan (Mandarin)
1, 4
00-800-0830-1730 — —
Thailand 001-800-11-0032165 — —
Customer Service Operations
Warranty Service
Call center Toll-free Direct dial FAX
Asia/Pacific — +65-6485-3595 +65-6485-4860
Australia 1800-12-9277 — —
India
4
— +91-44-42015000 +91-44-42015184
1
Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time).
2
Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday.
3
Hours of operation are 9:30 A.M. to 6:30 P.M., Monday through Friday.
4
Authorized Service Center