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Installing your ST1 Series Flex interface model disc drive
Follow installation instructions for media devices provided in your product’s
user manual to determine if your Seagate ST1 Series disc drive is compati-
ble. See Figure 3 for drive dimensions. Follow all handling precautions/
electrostatic discharge protection suggestions when installing any drive.
Follow the precaution when installing and removing your ST1 Series Flex
interface disc drive:
• Drive electronics are extremely sensitive to static electricity. Caution
should be exercised when handling any electronic device. Wear an Elec-
trostatic Discharge (ESD) ground strap when integrating the flex cable
into host systems. Improper handling may cause ESD damage to the
ST1 Series disc drive’s electronics.
• Do not bend the cable sharply as this may cause the electrical traces to
be broken. See Figure 4.
• When the drive is powered on, do not physically remove the flex cable
from the host connector. Power down the system first before removing
the drive.
Figure 4 Examples of mounting with flex interface
Troubleshooting
If your drive is not working properly, these troubleshooting tips may help
solve the problem.
1. Does the drive spin up? A spinning drive produces a faint whine and
clicking noise. If your drive does not spin, check that the drive is
securely inserted.
2. Does the computer recognize the drive? Verify that the drive is
enabled in the system CMOS or setup program. If not, select the auto
detect option and enable it. If your drive has a problem, it may not be
recognized by the system. If the operating system does not recognize
the drive, you need to load your host adapter drivers.
3. Does ScanDisk find the drive defect-free? ScanDisk is a utility
located on your Windows startup diskette that scans the drive for
defects. If defects are detected, this may be an indication of a problem.
4. Why does my computer hang on startup? Verify that your system is
ATA compatible. You need either an ATA-compatible motherboard con-
nector or ATA host adapter to use this drive.
Note. If these tips do not answer your question or solve the problem, con-
tact your dealer or visit http://seatools.sea
gate.com to download
SeaTools™ disc diagnostics software and more troubleshooting
advice.
Seagate support services
For online information about Seagate products, visit www.seagate.com or e-mail your
disc questions to DiscSupport@Seagate.com.
If you need help installing your drive, consult your dealer first. If you need additional
help, call a Seagate technical support specialist. Before calling, note your system con-
figuration and drive model number.
Africa +1-405-324-4714 Netherlands 00 800-47324283
Australia 1800-14-7201 New Zealand 0800-443988
Belgium 00 800-47324283 Norway 00 800-47324283
China* 800-810-9668 Poland 00 800-311 12 38
Denmark 00 800-47324283 Spain 00 800-47324283
France 00 800-47324283 Sweden 00 800-47324283
Germany 00 800-47324283 Switzerland 00 800-47324283
Hong Kong 800-90-0474 Singapore 800-1101-150
Hong Kong† 001-800-0830-1730 Taiwan* 00-800-0830-1730
India 1-600-180-1104 Thailand 001-800-11-0032165
Indonesia 001-803-1-003-2165 Turkey 00 800-31 92 91 40
Ireland 00 800-47324283 United Kingdom 00 800-47324283
Italy 00 800-47324283 USA/Canada/ 1-800 SEAGATE or
Japan 0034 800 400 554 Latin America +1-405-324-4700
Korea 007 98 8521 7635 Other European
Malaysia 1-800-80-2335 countries +1-405-324-4714
Middle East +1-405-324-4714
*Mandarin
†Cantonese
Warranty. To determine the warranty status of your Seagate disc drive, contact your
place of purchase or visit our web site at www.sea
gate.com for more information.
Return Merchandise Authorization (RMA). Run SeaTools to diagnose your drive
before requesting a return authorization. In addition, please verify that your drive is
defective by following the troubleshooting checklist in this guide. Seagate offers com-
prehensive customer support for all Seagate drives worldwide. Seagate customer ser-
vice centers are the only facilities authorized to service Seagate drives. Drive return
procedures vary depending on geographical location and are subject to current inter-
national trade regulations.
Shipping the drive
Caution. Back up the data before shipping. Seagate assumes no responsibility for
data lost during shipping or service.
Shipping drive in an unapproved container voids the warranty. Pack the drive with
original box and packing materials. Use no other materials. This prevents electrical
and physical damage in transit.
Electromagnetic compliance for the European Union. This model complies with
the European Union requirements of the Electromagnetic Compatibility Directive 89/
336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and
Directive 93/68/EEC of 22 July 1993. Compliance of this drive, as a system compo-
nent, was confirmed with a test system. We cannot guarantee that your system will
comply. The drive is not meant for external use (without properly designed enclosure,
shielded I/O cable, etc.).
Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale
Umgebungstempeatur von 70°C vorgesehen ist. 2. Als Versorgungsspannugen wer-
den benötigt: +5V +/- 10% 0.330mA; +3.3V +/- 5% 0.330mA 3. Die Versorgungsspan-
nung muss SELV entsprechen. 4. Alle Arbeiten auf dem Festplattte dürfen nur von
Ausgebiletem Serciepersonal durchgeführt werden. Bitte entfernen Sie nicht die Auf-
schriftenschilder des Laufwerkes. 5. Der Einbau des Laufwerkes muss den
Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entspreche.
© 2005 Seagate Technology LLC. All rights reserved
Publication number: 100325579, Rev. C, May 2005, Printed in USA
Seagate, Seagate Technology and the Wave logo are registered trademarks of
Seagate Technology LLC. SeaTools, SeaFONE, SeaBOARD and SeaTDD are
registered trademarks or trademarks of Seagate Technology LLC. Other product
names are registered trademarks or trademarks of their owners. Seagate reserves the
right to change, without notice, product offerings or specifications.
Contact Pad
Face Down
Stiffener
Bend Radius
Corners
Hard Disk
Assembly
Mounting
Drive PCB
Host PCB
5.5 mm
Bend Radius
Corners
Hard Disk
Assembly
Drive PCB
Mountin
g
Host PCB
Stiffener
Contact Pad
M
inimum 1 mm
Flex cable
17 mm
Breather Hole
(do not cover)