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TROUBLESHOOTING
IF YOUR E-MAIL IS RETURNED
If a Scan to E-mail or Internet-Fax is not successfully transmitted, an e-mail informing you of this fact is sent to the
sender selected at the time of transmission. If this happens, read the e-mail and determine the cause of the error, and
then repeat the transmission.
IF A TRANSMISSION ERROR OCCURS
If a transmission error occurs when you send a scanned image, a message informing you of the error and an error
code will appear in the touch panel on the machine.
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■ Error Code Table
Error Code Description of the Error
CE-01 The optional network interface card (Print Server Card) is not installed or is out of order.
CE-02 Cannot find the specified mail server or FTP server.
CE-03 The server was down during the scanning of the original.
CE-04 An invalid account name or password for the FTP server has been entered.
CE-05 An invalid directory of the FTP server has been entered.
CE-00 An error other than the above has occurred.