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5-13
CHAPTER5
COPIER TROUBLE? Troubleshooting
TROUBLESHOOTING
Problem Solution
Dust, dirt, smudges appear
on copies.
Touch panel is too dark or
too light.
“CHECK THE SUB
MACHINE.” message
appears and the tandem
copying does not start.
“THE SYSTEM IS NOT
CONFIGURED TO PERFORM
TANDEM JOB. CODE: XX”
message appears and the
tandem copying can not be
performed.
●
Document glass, RADF transport
belt dirty?
●
Is LCD contrast properly
adjusted?
●
Some message appears on the
touch panel of the sub copier?
●
The same options are equipped
for the main and sub copiers?
●
The settings in the following key
operator programs are different
on the main and sub copiers:
* Disabling of Duplex Copying
(error code No. 51)
* Disabling of Stapler (error
code No. 52)
* Disabling of Bypass-Tray
When Offset Tray Selected
(error code No. 53: only with
AR-FN2)
Clean regularly. See page 6-6.
Adjust the LCD contrast.
See page 6-7.
Follow the message on the sub copier
to solve the problem.
Tandem copying is not performed unless
the same options are equipped for both
main and sub copiers.
Tandem copying is not performed unless
the settings in these key operator
programs are the same on both main
and sub copiers.
If a problem persists after checking the above, please consult your
authorized Sharp Service Center.
Self-diagnostic function
An automatic self-diagnostic function is built into this copier. Should the
copier malfunction, the self-diagnostic function will locate the problem
and stop the copier to prevent damage. An alphanumeric code will
appear in the message display.
Example
Should the copier stop completely, and the message “CALL FOR
SERVICE. CODE: ” appear in the message display, contact your
authorized Sharp Service Center.
★ KEY OPERATOR See page 29 of the KEY OERATOR’S GUIDE.