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Problems related to telephone
Printing does not take
place after reception.
Does a password entry screen appear? "Hold Setting for Received Data Print" is enabled. Enter
the correct password with the numeric keys.
If you do not know the password, check with your
administrator.
Has cut-off printing been disabled in the
system settings (administrator)?
If "Print Actual Size Cut off Disabled" is enabled in "Print
Style Setting" in the system settings (administrator) and
a fax is received that is larger than any paper that is
loaded, the fax will be received to memory without being
printed. (However, when a fax longer than
A3 (11" x 17") size is received, it will be printed using
multiple sheets of paper.)
Load the same size of paper as the received fax.
Is forwarding (Inbound Routing function)
selected in the Web page for a received
fax?
When the Inbound Routing function is enabled in the
Web pages, received faxes are automatically forwarded
to a specified E-mail address. If "Print at Error" is
selected when Inbound Routing is enabled, received
faxes will only be printed when an error occurs. If you
need to print a received fax, ask your administrator.
Manual reception /
polling reception are
not possible.
Is little free memory remaining? Free memory by printing faxes received by confidential
reception and other received data that is protected by a
password, and by deleting data stored in memory
boxes.
The received image is
faint.
Is the original that was faxed also faint? Ask the other party to send the fax again using a
suitable (darker) exposure setting.
The machine does not
begin fax reception.
Has the reception mode been set to
"Manual Reception" in the system
settings?
When the reception mode is set to "Manual Reception",
the machine will not receive faxes automatically. To
have the machine receive faxes automatically, set the
reception mode to "Auto Reception".
➞ System Settings > "Fax Data Receive/Forward" >
"Fax Settings" > "Receive Setting"
Is little free memory remaining? Free memory by printing faxes received by confidential
reception and other received data that is protected by a
password, and by deleting data stored in memory
boxes.
Problem Point to check Solution
Dialling is not
possible.
Is the extension phone connected? Check the telephone line socket, the extension phone
socket, the wall socket, and any extension adapters to
make sure that all connections are secure.
☞ Illustration of the machine (M), (N) (page 70)
You cannot talk to the
other party.
Did you dial using the speaker? When you dial using the speaker, you will be able to
hear the voice of the other party, but he or she will not
hear your voice. Use the extension phone. (When the
extension phone is not installed, you cannot talk to the
other party.)
Problem Point to check Solution