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5. Answering
Machine
5. Answering Machine Connection
Preparations
If you have connected an answering machine to your fax as described in
Connections in Chapter 1, you can receive both voice messages and fax
transmissions on the same line while you are out. To use the connection, first
change the outgoing message of your answering machine, and then set the
reception mode of your fax to A.M. when you go out.
Changing the outgoing message
The outgoing message (OGM) of your answering machine should be changed
to inform callers who want to send a fax to press their Start key. For example,
your message might go as follows:
"Hello. You've reached the ABC company. No one is available to take your call
right now. Please leave a message after the beep or press your facsimile Start
key to send a fax. Thank you for calling."
Comments:
♦ It is advisable to keep the length of the message under 10 seconds. If it is
too long, you may have difficulty receiving faxes sent by automatic dialling.
♦ If your outgoing message must be longer than 10 seconds, leave a pause
of about four seconds at the beginning of the message. This will give your
fax a chance to detect fax tones sent when automatic dialling is used.
♦ Your callers can even leave a voice message and send a fax message on
the same call. Modify your outgoing message to explain that they can first
leave a voice message, and then press their Start key to send a fax.