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Troubleshooting the SMART Hub SE240 83
You’re unable to use the
SMART Hub SE240’s
networking features (Bridgit
conferencing software, LinQ
software and e-mail).
• Ensure the SMART Hub SE240 is properly connected to your
network. See page 11.
• Press Menu to open the Welcome Center, press Settings,
and then assign an IP address to the SMART Hub SE240 and
enable networking features. See page see page 29 and
page 42.
• If you’re attempting to connect a computer, press Menu to
open the Welcome Center, press Settings, press Input
Configuration, and then select the correct input type for the
computer. For example, if you are connecting the SMART
Hub SE240 using a DVI to VGA cable, select Analog.
• If you’re attempting to connect to a LinQ software client
computer, ensure you’ve installed LinQ software on the
computer and that you’ve connected it to the same subnet at
the SMART Hub SE240.
You’re unable to save
Whiteboard files on your USB
storage device.
• Ensure there’s enough space on the USB storage device to
save your files.
• Ensure the USB storage device is compatible with the
SMART Hub SE240. See document 124102
for a list of
compatible USB storage devices.
• Press Menu to open the Welcome Center, press Settings,
and then ensure the USB storage device features are
enabled. See page 42.
There’s no sound from the
speakers connected to the
SMART Hub SE240.
• Ensure the SMART Hub SE240 is properly connected to an
amplifier or powered speakers.
• Turn on the speakers.
• Ensure the volume isn’t muted. See page 48.
Symptom/Observation Action/Solution