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ROUBLESHOOTING
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T
ROUBLESHOOTING
Check the following troubleshooting items before contacting SMC
Technical Support.
Adapter Installation Problems
If your computer cannot find the EZ Connect Wireless PC Card or
the network driver does not install correctly, check the following:
• Make sure the adapter is securely seated in the PCMCIA slot.
When you insert the wireless adapter into the notebook’s slot,
a beep should be heard if the adapter is properly inserted.
Check for any hardware problems, such as physical damage to
the card’s connector.
• Try the card in another PCMCIA slot. If this also fails, test your
computer with another SMC2632W Wireless PC Card that is
known to operate correctly.
• When operating under Windows NT, make sure a PCMCIA card
and socket services driver is installed in your computer. Also
check for resource conflicts using the Windows NT Diagnostics
utility.
• Make sure your computer is using the latest BIOS.
• If there are other network adapters in the computer, they may
be causing conflict. Remove all other adapters from the
computer and test the wireless adapter separately.