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Symptom Cause/Remedy
AIBO continues to emit a
sad melody and does not
move when the pause
button is released.
• The insertion of a “Memory Stick” without
any AIBO-ware.
• The insertion of a “Memory Stick” that is not
intended for AIBO ERS-31L.
It takes a long time for
AIBO to start moving.
AIBO is loading the data from the “Memory
Stick.” Wait for a while.
AIBO tries to walk but it
does not go forward.
The floor may be slippery or the nap of the
carpet is long.
c Place AIBO on a surface that is not too
slippery, such as a carpet with a short nap.
AIBO falls often. The floor may be too slippery, inclined or
unstable.
c Place AIBO on a flat surface that is not too
slippery.
After picking AIBO up, it
stops moving.
AIBO stops moving whenever it is picked up
from the floor.
c Check that the mode indicator is on, place
AIBO on the floor, and then push up the tail
switch towards the head for three seconds.
The mode indicator is on
or flashing and AIBO
emits musical tones, but it
does not walk.
AIBO stops moving whenever it is picked up
from the floor or an object is caught in one of
AIBO’s joints.
c Place AIBO on the floor, and then push up the
tail switch towards the head for three
seconds.