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Silver Support
2 years support
The Silver Support Pack extends care for your LMD
Series monitor from the standard one-year warranty to
two years while adding valuable extra benefits and
services.
Telephone support
Operational telephone support is available, offering
advice and help to get the most out of your Sony
monitor and maximise its performance. Telephone
support is available from Monday to Friday and in five
languages: English, French, German, Italian and
Spanish.
Collection anywhere
For maximum convenience in the event of equipment
failure, Sony will arrange collection of a faulty unit
directly from and delivery of the repaired unit directly
to the customer’s location - anywhere in mainland EU,
Norway or Switzerland.
Repair within 7 working days
Sony will collect, repair and return a repaired monitor
to your preferred location within 7 working days -
minimising downtime and enhancing the ability to plan
your business.
Loan
If a faulty monitor cannot be repaired promptly, we’ll
contact you and arrange free delivery of a loan unit.
We’ll also collect the loan unit as soon as repairs have
been carried out.
Silver Support is available in EU countries, Switzerland,
Norway as standard.
■
2 years support
■ Telephone support
■ Collection anywhere
■ Repair within 7 working days
■ Loan