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39-GB
Troubleshooting
Symptom
The Memory Stick icon
(Removable disk) is not
displayed.
The “Memory Stick”
cannot be accessed from
Explorer or My
Computer.
The access lamp is not on
when a “Memory Stick” is
inserted.
Music data can no longer
be used on the computer
Cause/Solution
•Not connected correctly.
t Connect correctly. (Page 19)
•In addition to this unit, another device is
connected to the USB port on the
computer.
t Disconnect other USB devices than
this unit. Or turn off the power and
reboot.
•The driver is not installed.
t Install the driver from the supplied
CD-ROM. (Page 16)
•No “Memory Stick” inserted.
t Insert a “Memory Stick.”
•Foreign matter adhering to the
connector section of the “Memory
Stick.”
t Check whether dust or dirt is
adhering to the connector section of
the “Memory Stick.”
Remove any foreign matter and
insert the “Memory Stick” again.
•The System Restore function found in
Windows Me and Windows XP have
been executed. (Page 11)
t When you have backup data, restore
the backup data to the computer.
For how to use the backup tool, see
the Help manual for “SonicStage.”