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Getting Help
Sony provides several support options for your Sony computer. When
you have questions about your computer and the preinstalled software,
check these sources for answers, in the following sequence:
1
VAIO Notebook
Computer
Read Me First
Contains a complete list of the items that ship with
your computer, product specifications, software
support information, and the most up-to-date
information on using your computer.
2
VAIO Notebook
Computer User
Guide
Explains how to use your notebook computer and
connect peripheral devices.
3
Online User
Guide
This electronic version of the
User Guide
contains
additional information on the preinstalled software
titles. You can access this guide from the Windows
Start menu by selecting Programs/VAIO/
Documentation.
4
Manuals and
online help files
that may
accompany your
preinstalled
software
Most of the manuals for preinstalled software are
located on your hard disk drive as online help files.
You can access the online help files from the Help
menu in the specific application. A printed manual is
available for some applications.
5
Knowledge
Database
Provides instant access to information on commonly
encountered problems. Enter a description of your
problem and the Knowledge Database searches for
the corresponding solutions online. You can access
the Sony Knowledge Database at:
http://www.sony.com/pcsupport/