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Troubleshooting
107
The i.LINK-compatible devices connected to the Mini Docking Station do
not work
❑
Use the i.LINK connector that is located on your notebook.
❑
If the message “There are no Digital Video devices connected to this
computer, or the power is off” appears, unplug the i.LINK cable and try
plugging it in again.
My PC card is not working
❑
Make sure the PC card is compatible with Microsoft® Windows®.
❑
Use the Sony Notebook Setup utility to disable devices you are not currently
using.
❑
If you are using two PC cards, use the Sony Notebook Setup utility to disable
the devices you are not currently using.
Troubleshooting software
My software program stops responding or crashes
Contact the software publisher or designated provider for technical support. See
the “For Answers to Your Software Questions” on page 92.
When I click an application icon, the message “You must insert the application
CD into your CD-ROM (DVD-ROM/CD-RW) drive” appears and the software does
not start
❑
Some titles require specific files that are located on the application CD.
Insert the disc and try starting the program again.
❑
Make sure you place the CD in the tray with the label side facing up.
I hear background “noise” while using Windows Media Player to play my music
CDs
Sony suggests using the preinstalled Media Bar software to play audio CDs.
I can not use the DVgate software
If your notebook is using the Ultimate Battery Life profile for its power saving
mode, you cannot use DVgate or Smart Connect software. Please select another
profile.