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VAIO® Notebook User Guide
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Getting Help
Sony provides several support options for your Sony computer. When
you have questions about your computer and the preinstalled software,
check these sources for answers, in the following sequence:
1
Read Me First
Contains Frequently Asked Questions, the most
up-to-date information on using your computer, and
software support information.
2
VA I O ® Notebook
User Guide
The User Guide (this manual) contains information
on how to get the most from your computer, find
help, and solve common problems. It also contains
product specifications.
3
Customizing
Your VAIO®
Notebook
The electronic document contains additional
information on customizing your computer. You can
access this guide from the Windows Start menu by
selecting Help Center/Step 1/Documentation.
4
Manuals and
online help files
that may
accompany
your
preinstalled
software
Most of the manuals for preinstalled software are
located on your hard disk drive as online help files.
You can access the online help files from the Help
menu in the specific application. A printed manual is
available for some applications.
5
Sony PC
Support
Provides instant access to information on commonly
encountered problems. Enter a description of your
problem and the Knowledge Database searches for
the corresponding solutions online. You can access
the Sony PC Support at:
http://www.sony.com/pcsupport
6
Sony
Fax-on-Demand
This service provides you with answers to commonly
asked questions. You can use this automated service
to request a list of available topics and then select the
topics that you want to receive. To contact the Sony
fax-on-demand service, call 1-888-4SONYPC
(1-888-476-6972). (Requires a fax machine or your
fax software.)
7
Calling Sony
Customer
Support
You can call and speak with a Sony Customer
Support Representative without using your
computer by calling 1-888-4SONYPC
(1-888-476-6972). Software support is available free of
charge for 90 days after the original date of purchase.